How-to Guides
Accept UnionPay on PAX A920Pro
What is UnionPay? UnionPay is the largest card payment network in China and one of the most widely used payment methods globally. It enables customers to pay using UnionPay debit and credit cards, as well as through mobile and contactless payment ...
Completing a refund transaction on your PAX A920Pro
How to process a refund on the PAX A920Pro. ⚠︎ Refunds must be enabled first The Refund function is not available by default. Contact Live Payments Support to request enablement. Processing a refund 1 Tap Refund From the Standalone Payments Home ...
Terminal Settings on your PAX A920Pro
How to access and configure the app settings on your PAX A920Pro. Accessing settings • From the Standalone Payments Home Screen, tap the hamburger menu (☰) in the top-right corner. • Select App Settings. Available settings Setting Description ...
How to restart your terminal on your PAX A920Pro
There are two ways to restart your PAX A920Pro — a soft restart for routine use, and a hard reboot for when the terminal is unresponsive. Soft restart 1 Press and hold the Power button on the right side of the terminal. 2 Select the Restart option ...
Taking a Payment on your PAX A920Pro
How to process a purchase on the PAX A920Pro, including accepted payment types. Accepted payment types Methods • Contactless (Tap & Go), chip insert, and swipe • Google Pay, Apple Pay, and Samsung Pay Card schemes • Visa, Mastercard, eftpos, American ...
Connecting to Wi-Fi on your PAX A920Pro
Wi-Fi provides the most stable connection for your PAX A920Pro and allows the Telstra 4G network to serve as a fallback if your internet goes down. Connecting to Wi-Fi 1 Open the menu From the Standalone Payments Home Screen, tap the hamburger menu ...
Reset Password on your PAX A920Pro
If you forget your password, please check Initial Terminal Login section to confirm the default credentials are correct. If your still unable to login, please contact our support team on 1300 780 788 to help you reset your password.
Get started with the PAX A920Pro
Your PAX A920Pro is preconfigured and ready to accept payments out of the box. It connects automatically to the Telstra 4G network, or you can connect via Wi-Fi for the most stable connection. What's in the box • Android payment terminal (battery ...