Reset Password on your PAX A920Pro

Reset Password on your PAX A920Pro

If you forget your password, please check Initial Terminal Login section to confirm the default credentials are correct.

If your still unable to login, please contact our support team on 1300 780 788 to help you reset your password.

    • Popular Articles

    • Taking a Payment

      With your mobile terminal, the following payment types and methods are accepted: Contactless payments (Tap & Go), chip insert and swipe Visa, Mastercard, American Express, and eftpos Google Pay, Apple Pay and Samsung Pay To take a payment, you will ...
    • Taking a Payment on your PAX A920Pro

      How to process a purchase on the PAX A920Pro, including accepted payment types. Accepted payment types Methods • Contactless (Tap & Go), chip insert, and swipe • Google Pay, Apple Pay, and Samsung Pay Card schemes • Visa, Mastercard, eftpos, American ...
    • When will I get paid?

      Transactions processed before midnight will be paid within the next day, excluding weekends.
    • Tipping

      Tipping can be switched on or off by contacting customer support. Tip options of Round Up, two variable percentages (e.g., 5%,10%) and a custom amount are displayed on the Confirmation screen. Your customer selects a tip option and presses Add tip, ...
    • How to start a shift

      The first time you start a shift you must add the details of your Taxi ID and Driver ID by: 1. Select the account button in the top right corner of your terminal 2. Select ‘Start Shift’ Note: if this is the first time you have used your terminal you ...
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    • Connecting to Wi-Fi on your PAX A920Pro

      Wi-Fi provides the most stable connection for your PAX A920Pro and allows the Telstra 4G network to serve as a fallback if your internet goes down. Connecting to Wi-Fi 1 Open the menu From the Standalone Payments Home Screen, tap the hamburger menu ...
    • Completing a refund transaction on your PAX A920Pro

      How to process a refund on the PAX A920Pro. ⚠︎ Refunds must be enabled first The Refund function is not available by default. Contact Live Payments Support to request enablement. Processing a refund 1 Tap Refund From the Standalone Payments Home ...
    • Terminal Settings on your PAX A920Pro

      How to access and configure the app settings on your PAX A920Pro. Accessing settings • From the Standalone Payments Home Screen, tap the hamburger menu (☰) in the top-right corner. • Select App Settings. Available settings Setting Description ...
    • Taking a Payment on your PAX A920Pro

      How to process a purchase on the PAX A920Pro, including accepted payment types. Accepted payment types Methods • Contactless (Tap & Go), chip insert, and swipe • Google Pay, Apple Pay, and Samsung Pay Card schemes • Visa, Mastercard, eftpos, American ...
    • Get started with the PAX A920Pro

      Your PAX A920Pro is preconfigured and ready to accept payments out of the box. It connects automatically to the Telstra 4G network, or you can connect via Wi-Fi for the most stable connection. What's in the box • Android payment terminal (battery ...