Can I have approved and decline sounds?
As part of our latest software release on July 8th, 2024, the DX8000 payment terminal now includes sound and animation alerts for approved and declined transactions. This enhancement is designed to help you monitor transactions more effectively, ensuring a seamless checkout experience for both your business and your customers.
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Tipping
Tipping can be switched on or off by contacting customer support. Tip options of Round Up, two variable percentages (e.g., 5%,10%) and a custom amount are displayed on the Confirmation screen. Your customer selects a tip option and presses Add tip, ...
Get started with the PAX A920Pro
Your PAX A920pro terminal is preconfigured to start accepting payments right away and will automatically connect to the Telstra 4G network, or you can connect with Wi-Fi. Charge terminal Before proceeding with the setup, please connect your PAX ...
Introducing our Live Portal
Introduction Welcome to our Live Portal! With our Live Portal, you have the power to effortlessly view, search, and download lists of transactions with just a few clicks. Say goodbye to cumbersome processes – now, accessing your transaction data is ...
How do I start an eCommerce business?
The best way to start an eCommerce business is to plan it, resource it correctly, and make sure it’s search engine friendly before you go ‘live’. 1. Know your audience and product The first step when starting an eCommerce business is researching your ...
Get Started
Your DX8000 terminal is preconfigured to start accepting payments right away and will automatically connect to the Telstra 4G network, or you can connect with WiFi. Charge terminal Before proceeding with the setup, please connect your DX8000 to ...
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Customer Receipts
Receipts via QR Code A receipt is available once the payment is completed, and a confirmation screen is shown (can be approved or declined). Once payment is complete, press the small QR code on the screen. This will generate a unique QR code for your ...
Processing a Void
From the Transaction history you can Void the last approved transaction. Select History from the navigation bar. Select the last approved transaction. Select Void on the transaction summary page. Press Confirm. A confirmation screen will appear ...
Void Last Transaction
Select History from the menu bar. Select the last approved transaction. Select Void on the transaction summary page. Ask your customer to Tap, Insert or Swipe the same card used in the original transaction. A confirmation screen will appear ...
Accepting a payment
Enter the Sale amount (a decimal point is not required). Select Confirm. Ask the customer to tap their card or mobile device on the back of your phone. If prompted, ask the customer to enter in their PIN. If successful, you will see an Approved ...
Completing a MOTO payment
Select ‘Menu’ Select ‘Functions’ Select ‘MOTO Purchase’ Enter the amount Ask the cardholder for their card details If successful, you will see an ‘Approved’ message and depending on your chosen receipt settings, the machine will print a receipt, or ...