Overview

1. WooCommerce is a third party plugin that turns your WordPress site into an eCommerce store.
   
2. Skyverge’s WooCommerce plugin uses Cybersource’s Flex Microform payment form, ensuring your page meets SAQ A PCI compliance whilst also providing a seamless checkout for your customers.
   
3. It uses ‘hosted fields’ to process payments, meaning that sensitive payment data is never handled by your business servers. Instead, the data is sent directly to CyberSource.
   

Before You Start

1. Registration for an ‘eCommerce / ISV’ account
   
1. If you are unsure whether your account is properly configured to support Cybersource integrations, please contact help@livepayments.com or call 1300 780 788. Be sure to mention that you are seeking to install the Cybersource Skyverge WooCommerce plugin.
   
2. [From Live Payments] Your ‘ISV Configuration Kit’ for the Skyverge WooCommerce plugin
   
1. You should have received this from the Live Payments CS/applications team shortly after you applied for the integration. This kit will contain key information required for a successful configuration.
   
2. If you have not received this, please contact customer support to obtain one. You can kick start this process by emailing help@livepayments.com with the email title ‘Request for CBS Woo ISV Configuration Kit’
   
3. [From Live Payments]  A Valid Skyverge plugin License
   
1. Live Payments should have purchased this on your behalf, and sent it to the email address associated with your Wordpress/WooCommerce account:
   
1. If you do not have the account yet, please visit How to Create a WooCommerce Account.
2. If you want to find your existing account, please visit How to find your WooCommerce Account/Email Address.
2. When you sign in to your WooCommerce > Subscriptions dashboard, you should be able to see'Cybersource Payment Gateway' in there as an active subscription.
   
3. If you have not received this, please contact help@livepayments.com with the email title ‘Skyverge WooCommerce Licence Required’
   
4. System minimum requirement
   
1. As this could be updated per version, you can find the latest requirement by open the plugin zip file >>> go to "readme.txt":
   
2. Or, you can visit the URL: https://woocommerce.com/document/cybersource-payment-gateway.
3. For your quick reference, upto version 2.8.x, this is the minimum requirement:
   
1. WooCommerce 4.3+
   
2. WordPress 5.6+
   
3. PHP 8.0+ (check this at Dashboard > WooCommerce > Status)
   
4. A valid SSL certificate for your website
   

Installation Guide

1. Ensure your store meets the plugin requirements.
   
2. Download the extension from your WooCommerce dashboard.
   
3. Go to Plugins > Add New > Upload Plugin and select the ZIP file you just downloaded.
   
4. Click Install Now and then Activate.
   If the installation was successful, you should be able to see it in Wordpress > WooCommerce > Plugins with an option to ‘Deactivate’ it. This means it is ‘active’.
1. Note: If you see an option to ‘activate’ it, this means the plugin is currently deactivated. So, go ahead and click ‘activate’.
   
2. You will then need to activate the subscription with your license. (See below)
   

1. Open up the ‘Skyverge WooCommerce ISV Configuration Kit’ which was provided to you by Live Payments. The file will contain:
   
1. Your Cybersource ‘Transacting MID’ identifier
2. API Keys (including a ‘Key’ and a ‘Shared Secret’
   
2. Navigate to the configuration page of your Skyverge WooCommerce plugin.
   Navigate to WooCommerce > Settings > Payments > Locate the Skyverge Woo Plugin (Note: It may have a different name) > Manage
   
1. Please note: At the time of writing, your account cannot support ‘Cybersource eCheck’ or ‘Cybersource Visa Checkout’. If these options are appearing for you, please ensure they are toggled to ‘disabled’
   
3. Populate the configuration fields for the plugin as follows.

   Item	Recommended / Required Setting
   Enable / Disable	ENABLE
   Title	Add the ‘Credit Card Payment’ title which you’d like to appear in your ‘Checkout’ page. Our suggestion: ‘Card Payment’
   Description	Add the ‘Credit Card Description’ title which you’d like to appear in your ‘Checkout’ page. Our suggestion: ”Pay securely using your credit card”
   Card Verification (CSC)	TICKED
   Saved Card Verification	TICKED
   Transaction Type:	Set this to ‘Charge’ Do NOT set this to 'authorize'
   Accepted Card Logos	Be sure to include ‘Visa’ and ‘Mastercard’. If your account is registered for ‘American Express’, be sure to add this too. Please note: At the time of writing we have not enabled any other card schemes. We will endeavour to enable others over the coming months and years. If you would like to request support for a specific card scheme, please lodge a feature request by sending an email to help@livepayments.com
   Tokenization	UNTICKED At the time of writing, this feature is not available. Live Payments will endeavour to enable this in the near future.
   Detailed Decline Messages	TICKED
   Debug Mode	OFF
   Environment	Set this to PRODUCTION Do NOT set this to 'TEST'.
   Merchant ID	Please enter the CYBERSOURCE MERCHANT ID detailed in the ‘Skyverge WooCommerce ISV Configuration Kit’ provided to you by the Live Payments team. Important Note: Please ensure you enter this detail in lowercase. The configuration will not be successful if you enter it in uppercase.
   API Key Detail	Please enter the API KEY shown in the ‘Skyverge WooCommerce ISV Configuration Kit’ provided to you by the Live Payments team.
   API Shared Secret Key	Please enter the API SHARED SECRET KEY shown in the ‘Skyverge WooCommerce ISV Configuration Kit’ provided to you by the Live Payments team.
   Fraud management	TICKED
   3D Secure	UNTICKED

   
   

SkyVerge plugin activation

1. Navigate to WooCommerce > Extensions> My Subscription> Locate the WooCommerce and chose “Connect”.
   Note: WooCommerce might change the interface from time to time. For example, this is the interface as of Aug. 2024:
   
2. On the next page, Wordpress will require you to log in with a WooCommerce.com account:
   
3. After you verified your account or if you already have logged in, there will be a notice like this > chose “Approve”.
   
4. You will be re-directed back to your page > toggle on “INACTIVE” button and FINISH.
   

Related installation: Extra fees

1. Generate extra income from each of the customer’s
   
2. Add extra fees to increase your revenue and average order value.
   
3. Charge the customers for additional services like gift wrap.
   
4. Optimize your expense.
   
5. Share your expense with a customer like payment and shipping fees
   
6. Easily manage and create complex extra fees rules
   

Additional Resources

1. View Youtube Demo
   
2. Free Plugin Support