What can I do if my terminal is frozen?

• Popular Articles

• Taking a Payment

  With your mobile terminal, the following payment types and methods are accepted: Contactless payments (Tap & Go), chip insert and swipe Visa, Mastercard, American Express, and eftpos Google Pay, Apple Pay and Samsung Pay To take a payment, you will ...

• Taking a Payment on your PAX A920Pro

  The following payment types and methods are accepted: Contactless payments (Tap & Go), chip insert and swipe Visa, Mastercard, American Express, and eftpos Google Pay, Apple Pay and Samsung Pay To take a payment, from the Standalone Payments Home ...

• Tipping

  Tipping can be switched on or off by contacting customer support. Tip options of Round Up, two variable percentages (e.g., 5%,10%) and a custom amount are displayed on the Confirmation screen. Your customer selects a tip option and presses Add tip, ...

• When will I get paid?

  Transactions processed before midnight will be paid within the next day, excluding weekends.

• Get started with the PAX A920Pro

  Your PAX A920pro terminal is preconfigured to start accepting payments right away and will automatically connect to the Telstra 4G network, or you can connect with Wi-Fi. ‍ ‍Charge terminal Before proceeding with the setup, please connect your PAX ...

• Related Articles

• Terminal Settings on your PAX A920Pro

  On the Stand-alone Payment Home screen; 1. Click on the hamburger menu in the top right hand corner 2. From the menu options, select “App Settings” 3. You will be presented with options to configure your terminal, with the following options ...

• How to restart your terminal on your PAX A920Pro

  There are two ways to restart your PAX A920Pro terminal Soft Reboot 1. To reboot your terminal, hold the power button on the right hand side of the terminal for 2 seconds 2. From the icons that appear, select the “Restart” icon. 3. This icon will ...

• Get started with the PAX A920Pro

  Your PAX A920pro terminal is preconfigured to start accepting payments right away and will automatically connect to the Telstra 4G network, or you can connect with Wi-Fi. ‍ ‍Charge terminal Before proceeding with the setup, please connect your PAX ...

• Reset Password on your PAX A920Pro

  If you forget your password, please check Initial Terminal Login section to confirm the default credentials are correct. If your still unable to login, please contact our support team on 1300 780 788 to help you reset your password.

• Get Started

  Your DX8000 terminal is preconfigured to start accepting payments right away and will automatically connect to the Telstra 4G network, or you can connect with WiFi. Charge terminal Before proceeding with the setup, please connect your DX8000 to ...