How to Perform a TEM Call
1. Press and hold the Power button (on the side of the terminal)
2. Select Services
3. Tap TEM Call
4. Tap Call Server
5. Wait for all three steps to show a green check:
Connecting
Downloading
Installing
Once the screen returns to the normal Pay Screen, advise to do a quick reboot on the terminal. Then process a test transaction.
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With your mobile terminal, the following payment types and methods are accepted: Contactless payments (Tap & Go), chip insert and swipe Visa, Mastercard, American Express, and eftpos Google Pay, Apple Pay and Samsung Pay To take a payment, you will ...
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When will I get paid?
Transactions processed before midnight will be paid within the next day, excluding weekends.
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