Skyverge WooCommerce Boarding Guide

Modified on Thu, 23 Feb 2023 at 01:09 PM


  • WooCommerce is a third party plugin that can turns your WordPress site into an eCommerce store.

  • Skyverge’s WooCommerce plugin uses Cybersource’s Flex Microform payment form, ensuring your page meets SAQ A PCI compliance whilst also providing a seamless checkout for your customers.

  • It uses ‘hosted fields’ to process payments, meaning that sensitive payment data is never handled by your business servers. Instead, the data is sent directly to CyberSource.

Before You Start

Before you attempt to set up the integration, please ensure you have/are using the following:

1. Registration for a Live Payments ‘eCommerce / ISV’ account

  • If you are unsure whether your account is properly configured to support Cybersource integrations, please contact or call 1300 780 788. Be sure to mention that you are seeking to install the Cybersource Skyverge WooCommerce plugin.

2. [From Live Payments] Your ‘ISV Configuration Kit’ for the Skyverge WooCommerce plugin.

  • You should have received this from the Live Payments CS/applications team shortly after you applied for the integration. This kit will contain key information required for a successful configuration.

  • If you have not received this, please contact customer support to obtain one. You can kick start this process by emailing with the email title ‘Request for CBS Woo ISV Configuration Kit’

3. [From Live Payments] Your Skyverge WooCommerce License Key

  • Live Payments should have purchased this on your behalf, and sent it to the email address associated with your Wordpress account

4. The Skyverge WooCommerce plugin + a valid license

  • You can obtain these by purchasing the plugin here.

  • Please note: For the first year, you may be eligible to have your Skyverge license cost covered by Live Payments. Please reach out to Customer Support to see if you qualify.

5. WooCommerce 4.3+

6. WordPress 5.2+

7. PHP 7.0+ (check this at WooCommerce > Status)

8. A valid SSL certificate for your website


Installation Guide

Step 1. Install the Skyverge WooCommerce plugin.

  1. Ensure your store meets the plugin requirements.

  2. Download the extension from your WooCommerce dashboard.

  3. Go to Plugins > Add New > Upload Plugin and select the ZIP file you just downloaded.

  4. Click Install Now and then Activate.

If the installation was successful, you should be able to see it in Wordpress > WooCommerce > Plugins with an option to ‘Deactivate’ it. This means it is ‘active’.

  • Note: If you see an option to ‘activate’ it, this means the plugin is currently deactivated. So, go ahead and click ‘activate’.

You will then need to activate the subscription with your license.

Step 2. Configure the Skyverge Woo Plugin

2.1) Open up the ‘Skyverge WooCommerce ISV Configuration Kit’ which was provided to you by Live Payments. The file will contain:

  • Your Cybersource ‘Transacting MID’ identifier

  • API Keys (including a ‘Key’ and a ‘Shared Secret’

2.2) Navigate to the configuration page of your Skyverge WooCommerce plugin.

Navigate to WooCommerce > Settings > Payments > Locate the Skyverge Woo Plugin (Note: It may have a different name) > Manage

  • Please note: At the time of writing, your account cannot support ‘Cybersource eCheck’ or ‘Cybersource Visa Checkout’. If these options are appearing for you, please ensure they are toggled to ‘disabled’

2.3 Populate the configuration fields for the plugin as follows.


Recommended / Required Setting

Enable / Disable



Add the ‘Credit Card Payment’ title which you’d like to appear in your ‘Checkout’ page. Our suggestion: Card Payment


 Add the ‘Credit Card Description’ title which you’d like to appear in your ‘Checkout’ page. Our suggestion:
”Pay securely using your credit card”

Card Verification (CSC):


Saved Card Verification


Transaction Type:

Set this to ‘Charge

Do NOT set this to 'authorize'

Accepted Card Logos:

Be sure to include ‘Visa’ and ‘Mastercard’.

If your account is registered for ‘American Express’, be sure to add this too.

Please note: At the time of writing we have not enabled any other card schemes. We will endeavour to enable others over the coming months and years. If you would like to request support for a specific card scheme, please lodge a feature request by sending an email to



At the time of writing, this feature is not available. Live Payments will endeavour to enable this in mid-2023.

Detailed Decline Messages


Debug Mode



Set this to PRODUCTION

Do NOT set this to 'TEST'.

Merchant ID:

Please enter the CYBERSOURCE MERCHANT ID detailed in the ‘Skyverge WooCommerce ISV Configuration Kit’ provided to you by the Live Payments team.

Important Note: Please ensure you enter this detail in lowercase. The configuration will not be successful if you enter it in uppercase.

API Key Detail

 Please enter the API KEY shown in the ‘Skyverge WooCommerce ISV Configuration Kit’ provided to you by the Live Payments team.

API Shared Secret Key 

 Please enter the API SHARED SECRET KEY shown in the ‘Skyverge WooCommerce ISV Configuration Kit’ provided to you by the Live Payments team.

Fraud management:


3D Secure:


Step 3. Activate Google Pay [if desired]

If you navigate to the menu at the top of step 2.4 (WooCommerce > Settings > Payments > ‘Cybersource Credit Card’ > Manage), you will see an option at the top to configure ‘Google Pay’. Click this.

Now, simply tick the checkbox to ‘Accept Google Pay’ and ‘Accept Changes’


If you require any assistance configuring the plugin, or if you tun into any unexpected hurdles, please lodge a ticket by sending an email to

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