Locating Your WooCommerce Account/Email Address

Modified on Mon, 26 Feb 2024 at 08:39 PM



Live Payments has shared the SkyVerge plugin license with our customers, requiring their WooCommerce account/email address, separate from website administrator credentials. If you're having trouble finding your WooCommerce or WordPress account/email address, follow these steps:


  1. Go to woo.com and click on "Log in"

  2. Your browser will redirect you to the WordPress login page, as WordPress and WooCommerce share credentials:
    • If you have an existing account, log in using your email and password.
      • Ensure the email used for login matches the one Live Payments needs for sharing the SkyVerge plugin license.
      • If you've forgotten your password, use the "Forgot password" option on this page.
    • If you don't have an account yet, click "Sign up".
      • Fill in all the required details to complete the sign-up process. 
      • The email successfully registered here is the one Live Payments needs to share the SkyVerge plugin license.

Reach out to us at 1300 780 788 or drop us an email at help@livepayments.com for any queries, concerns, or guidance you may need. We are committed to ensuring that your transition to Live Payments is smooth and successful.

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