WooCommerce and SkyVerge Plugin Support

TABLE OF CONTENTS

• Introduction
• Steps

Introduction

If you're facing challenges with your WooCommerce installation or need assistance activating your plugin license, especially for SkyVerge's CyberSource payment gateway, you're in the right place. Follow the steps below to get the support you need.

Steps

1. Go to: woo.com and log in
2. Find "Get support"
    
3. Find "Submit a request"
4. Examples:
   1. If you need technical support for Woocommerce installation:
      
   2. If you are installing the SkyVerge's plugin for CyberSource Payment Gateway, you need to select "Technical support" and "CyberSource Payment Gateway" as below:
      • You also need to provide System Status Reports, Subject and describe your issue.
      • Then SkyVerge support team will contact you directly via email (that you used to log in to the woo.com)
   3. If you got account issue:  

Reach out to us at 1300 780 788 or drop us an email at help@livepayments.com for any queries, concerns, or guidance you may need. We are committed to ensuring that your transition to Live Payments is smooth and successful.