Overview
WooCommerce is a third party plugin that turns your WordPress site into an eCommerce store.
Skyverge’s WooCommerce plugin uses Cybersource’s Flex Microform payment form, ensuring your page meets SAQ A PCI compliance whilst also providing a seamless checkout for your customers.
It uses ‘hosted fields’ to process payments, meaning that sensitive payment data is never handled by your business servers. Instead, the data is sent directly to CyberSource.
Before You Start
Before you attempt to set up the integration, please ensure you have/are using the following:
From Live Payments:
Registration for an ‘eCommerce / ISV’ account
If you are unsure whether your account is properly configured to support Cybersource integrations, please contact help@livepayments.com or call 1300 780 788. Be sure to mention that you are seeking to install the Cybersource Skyverge WooCommerce plugin.
Your ‘ISV Configuration Kit’ for the Skyverge WooCommerce plugin.
You should have received this from the Live Payments CS/applications team shortly after you applied for the integration. This kit will contain key information required for a successful configuration.
If you have not received this, please contact customer support to obtain one. You can kick start this process by emailing help@livepayments.com with the email title ‘Request for CBS Woo ISV Configuration Kit’
A Valid Skyverge plugin License
This should have been allocated to the email address associated with your Wordpress account. If you sign in to your WooCommerce > Subscriptions dashboard, you should be able to see'Cybersource Payment Gateway' in there as an active subscription.
If you have not received this, please contact help@livepayments.com with the email title ‘Skyverge WooCommerce Licence Required’
WooCommerce 4.3+
WordPress 5.2+
PHP 7.0+ (check this at WooCommerce > Status)
A valid SSL certificate for your website
Installation Guide
Step 1. Install the Skyverge WooCommerce plugin.
Ensure your store meets the plugin requirements.
Download the extension from your WooCommerce dashboard.
Go to Plugins > Add New > Upload Plugin and select the ZIP file you just downloaded.
Click Install Now and then Activate.
If the installation was successful, you should be able to see it in Wordpress > WooCommerce > Plugins with an option to ‘Deactivate’ it. This means it is ‘active’.
Note: If you see an option to ‘activate’ it, this means the plugin is currently deactivated. So, go ahead and click ‘activate’.
Step 2. Configure the Skyverge Woo Plugin
2.1) Open up the ‘Skyverge WooCommerce ISV Configuration Kit’ which was provided to you by Live Payments. The file will contain:
Your Cybersource ‘Transacting MID’ identifier
API Keys (including a ‘Key’ and a ‘Shared Secret’
2.2) Navigate to the configuration page of your Skyverge WooCommerce plugin.
Navigate to WooCommerce > Settings > Payments > Locate the Skyverge Woo Plugin (Note: It may have a different name) > Manage
Please note: At the time of writing, your account cannot support ‘Cybersource eCheck’ or ‘Cybersource Visa Checkout’. If these options are appearing for you, please ensure they are toggled to ‘disabled’
2.3 Populate the configuration fields for the plugin as follows.
Item | Recommended / Required Setting |
|---|---|
Enable / Disable | ENABLE |
Title | Add the ‘Credit Card Payment’ title which you’d like to appear in your ‘Checkout’ page. Our suggestion: ‘Card Payment’ |
Description | Add the ‘Credit Card Description’ title which you’d like to appear in your ‘Checkout’ page. Our suggestion: |
Card Verification (CSC): | TICKED |
Saved Card Verification | TICKED |
Transaction Type: | Set this to ‘Charge’ Do NOT set this to 'authorize' |
Accepted Card Logos: | Be sure to include ‘Visa’ and ‘Mastercard’. If your account is registered for ‘American Express’, be sure to add this too. Please note: At the time of writing we have not enabled any other card schemes. We will endeavour to enable others over the coming months and years. If you would like to request support for a specific card scheme, please lodge a feature request by sending an email to help@livepayments.com |
Tokenization | UNTICK At the time of writing, this feature is not available. Live Payments will endeavour to enable this in mid-2023. |
Detailed Decline Messages | TICKED |
Debug Mode | OFF |
Environment: | Set this to PRODUCTION Do NOT set this to 'TEST'. |
Merchant ID: | Please enter the CYBERSOURCE MERCHANT ID detailed in the ‘Skyverge WooCommerce ISV Configuration Kit’ provided to you by the Live Payments team. Important Note: Please ensure you enter this detail in lowercase. The configuration will not be successful if you enter it in uppercase. |
API Key Detail | Please enter the API KEY shown in the ‘Skyverge WooCommerce ISV Configuration Kit’ provided to you by the Live Payments team. |
API Shared Secret Key | Please enter the API SHARED SECRET KEY shown in the ‘Skyverge WooCommerce ISV Configuration Kit’ provided to you by the Live Payments team. |
Fraud management: | TICKED |
3D Secure: | UNTICKED |
Step 3. Activate Google Pay [if desired]
If you navigate to the menu at the top of step 2.4 (WooCommerce > Settings > Payments > ‘Cybersource Credit Card’ > Manage), you will see an option at the top to configure ‘Google Pay’. Click this.
Now, simply tick the checkbox to ‘Accept Google Pay’ and ‘Accept Changes’
Support
If you require any assistance configuring the plugin, or if you tun into any unexpected hurdles, please lodge a ticket by sending an email to help@livepayments.com
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