Live Portal
View Reports
The Settlement Reports feature in the Live Payments Portal provides you with a clear view of your transaction settlements. You can easily manage, review, and download settlement reports in PDF format, ensuring you have the essential financial ...
Site Switch
The Site Switch Badge in the Live Payments portal allows you to easily manage and navigate between multiple business locations or sites. This feature is ideal for businesses with multiple operational sites, offering a streamlined and intuitive way to ...
View your information
View Your Business Details General Details Section: This section displays core account information such as: Registered Entity: The entity which your account is registered under Trading Name: The registered trading name of your account Australian ...
Order paper roll for Terminals
You can easily order paper rolls and other necessary supplies directly from the portal, eliminating the need to contact support or third-party vendors. Paper rolls are packaged in sets of 5, so quantities are in multiples of 5. For example, if you ...
Reset your portal password
1. To reset your password, select Forgot password from the portal login page. 2. Enter your username (Typically your email address), then Select Send Link to reset password to your registered email address.
Change your portal password
Go to "Settings", select "Account", click "Change password". Passwords must meet minimum criteria before they can be updated. Minimum 8 characters long Minimum 1 uppercase & lowercase Minimum 1 number Minimum 1 symbol e.g #$@% Once you have created a ...
Export Transactions
You can export transactions in Comma Separated Value (.csv) format by clicking the export button (as demonstrated in the clip below). Before exporting, you can apply Product Type or Date range filters to export only specific transactions. The ...
Searching for Transactions
Search a Transaction by Amount You can search transaction dollar amounts in any numerical format. Search a Transaction by Card number You can search using a partial card number, where the system will search for matches in either the first six or the ...
Filtering Transactions
The portal empowers you to search for transactions by filtering specific transaction details. It's important to note that the filters work within the currently selected date range. To learn how to effectively utilize these filters, watch the ...
Searching by Date and Time
You can specify both the date and time for a filtered range of transactions. This feature is especially useful for certain merchants who need precise tracking and management of transactions. To learn how to utilize this feature effectively, please ...
Viewing transactions
Welcome to our portal, where accessing payment information is a breeze. Here's how you can navigate through transactions and settlements. Transactions To view transactions, head over to the 'Sales' tab and click on 'History'. Our system will ...
Introducing our Live Portal
Introduction Welcome to our Live Portal! With our Live Portal, you have the power to effortlessly view, search, and download lists of transactions with just a few clicks. Say goodbye to cumbersome processes – now, accessing your transaction data is ...