Reset your portal password
1. To reset your password, select Forgot password from the portal login page.
2. Enter your username (Typically your email address), then Select Send Link to reset password to your registered email address.
Popular Articles
Taking a Payment
With your mobile terminal, the following payment types and methods are accepted: Contactless payments (Tap & Go), chip insert and swipe Visa, Mastercard, American Express, and eftpos Google Pay, Apple Pay and Samsung Pay To take a payment, you will ...Taking a Payment on your PAX A920Pro
The following payment types and methods are accepted: Contactless payments (Tap & Go), chip insert and swipe Visa, Mastercard, American Express, and eftpos Google Pay, Apple Pay and Samsung Pay To take a payment, from the Standalone Payments Home ...Tipping
Tipping can be switched on or off by contacting customer support. Tip options of Round Up, two variable percentages (e.g., 5%,10%) and a custom amount are displayed on the Confirmation screen. Your customer selects a tip option and presses Add tip, ...Get started with the PAX A920Pro
Your PAX A920pro terminal is preconfigured to start accepting payments right away and will automatically connect to the Telstra 4G network, or you can connect with Wi-Fi. Charge terminal Before proceeding with the setup, please connect your PAX ...Introducing our Live Portal
Introduction Welcome to our Live Portal! With our Live Portal, you have the power to effortlessly view, search, and download lists of transactions with just a few clicks. Say goodbye to cumbersome processes – now, accessing your transaction data is ...
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Change your portal password
Go to "Settings", select "Account", click "Change password". Passwords must meet minimum criteria before they can be updated. Minimum 8 characters long Minimum 1 uppercase & lowercase Minimum 1 number Minimum 1 symbol e.g #$@% Once you have created a ...Introducing our Live Portal
Introduction Welcome to our Live Portal! With our Live Portal, you have the power to effortlessly view, search, and download lists of transactions with just a few clicks. Say goodbye to cumbersome processes – now, accessing your transaction data is ...Filtering Transactions
The portal empowers you to search for transactions by filtering specific transaction details. It's important to note that the filters work within the currently selected date range. To learn how to effectively utilize these filters, watch the ...Order paper roll for Terminals
You can easily order paper rolls and other necessary supplies directly from the portal, eliminating the need to contact support or third-party vendors. Paper rolls are packaged in sets of 5, so quantities are in multiples of 5. For example, if you ...Site Switch
The Site Switch Badge in the Live Payments portal allows you to easily manage and navigate between multiple business locations or sites. This feature is ideal for businesses with multiple operational sites, offering a streamlined and intuitive way to ...