How do I process a Virtual terminal refund?

Modified on Wed, 18 Nov 2020 at 11:42 AM

  1. Select 'Activity'
  2. Select 'Transaction to refund'
  3. Select 'Refund' at the bottom right of the screen
  4. Enter the refund amount (note this cannot be greater than the original transaction amount)
  5. Select 'Refund'

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