How do I process a refund?

Modified on Wed, 13 Sep 2023 at 05:32 PM

Please follow the steps below to process a refund transaction on your device:

  1. From the main screen press ‘Function’
  2. Press ‘Refund’
  3. Enter Merchant Password: 123456
  4. Enter ‘Amount’
  5. Press confirm to present card
  6. The screen will show ‘Approved’ or ‘Declined’

NB: You must have refunds enabled on your device.

For further assistance, please contact Customer Support on 1300 780 788 or email

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