Why have my payments not been received?

Modified on Tue, 12 Jul 2022 at 03:50 PM

If you are a Live Payments customer who has chosen auto settlement, your transactions will automatically be settled at 5:45 pm (your local time) each day.

Auto settlements require your device to be switched ON and have sufficient battery power to complete the settlement. This process will take roughly a minute.

If you have chosen manual settlement, you can do this at any time of the day as many times as you like.

Contact Customer Support on 1300 780 788 or email help@livepayments.com.

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