Can the Live Payments device process MOTO (manual transactions)?

Modified on Mon, 11 Jul 2022 at 02:02 PM

Yes, by default all devices have MOTO set up. Processing a MOTO transaction is simple, from the main screen press 'More' then 'MOTO' and then follow prompts.

It's important to be aware that MOTO transactions pose an increased risk of charge-backs and fraudulent activity for merchants. See a list of common “red flags” you should watch out for and ways you can minimise your risk. We recommend having the cardholder complete an authorisation form prior to processing a MOTO transaction. It's a good idea to keep all order/transaction records.

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