Shopify Boarding Guide

Modified on Mon, 27 Feb 2023 at 09:10 PM

Before You Start

Before you attempt to set up the integration, please ensure you have/are using the following:

From Live Payments:

Registration for an ‘eCommerce / ISV’ account
- If you are unsure whether your account is properly configured to support Cybersource integrations, please contact help@livepayments.com or call 1300 780 788. Be sure to mention that you are seeking to install the Cybersource Skyverge WooCommerce plugin.
Your ‘ISV Configuration Kit’ to configure the integration.
- Note: This Configuration kit should contain a 'SOAP Toolkit API' key in here.
  - If you see a different type of API key in here, please flag this with the apps team member who previously contacted you.
- You should have received this from the Live Payments CS/applications team shortly after you applied for the integration. This kit will contain key information required for a successful configuration.
- If you have not received this, please contact customer support to obtain one. You can kick start this process by emailing help@livepayments.com with the email title ‘Request for CBS Woo ISV Configuration Kit’

Installation Guide

Step 1. In your Shopify Store, navigate to 'Settings'

Step 2. Select 'Payments', then select 'See all other providers'

Step 3. Search for, and select 'Cybersource'

Please ignore the prompt which says 'Unavailable in your Country'

Step 4. Open up your 'ISV Configuration Guide'

This was shared with you by the Live Payments applications team. It should contain the relevant Merchant ID and API keys you'll need to configure your store. Please get ready to copy and paste the CBS Merchant ID and API Key into your Shopify Store.

Step 5. Configure your Shopify Store

Enter the details as per the image / table below, and click 'Activate Cybersource'

Account Information
Login	CBS Merchant ID (from ISV Configuration Kit)
Transaction Key (SOAP Toolkit API)	API Key (from API Configuration Kit)
Payment Products
Visa	TICK
Mastercard	TICK
AMEX	Only TICK if your account is configured to support AMEX. If you are not sure, please contact help@livepayments.com to confirm
JCB	UNTICKED
Discover	UNTICKED
Apple Pay	UNTICKED Note: we are exploring how to enable this in the near future. If you would like to apply to test this feature once we have enabled it, please submit a request here.
Cardinal 3D Secure
Enable 3D Secure with Cardinal	UNTICKED Note: we are exploring how to enable this in the near future. If you would like to apply to test this feature once we have enabled it, please submit a request here.
Test Mode
Enable Test Mode	UNTICKED

Step 6. Happy Selling!

Note: you may be required to handle some additional configuration on the Shopify end.

Support

If you require any assistance configuring the integration, or if you tun into any unexpected hurdles, please lodge a ticket by sending an email to help@livepayments.com