Processing a Settlement

Automatic Settlement

1. Your device will settle automatically every day at a pre-programmed time.
2. This is set up when your facility is first established. If required, you can contact Live Payments to change your Auto Settlement time.

Manual Settlement

1. You have the option to perform a manual settlement anytime throughout the day prior to the Auto Settlement. This function allows you to manually settle the current trading day.
2. Initiate a settlement transaction via the POS interface.
3. The device will connect to the bank and begin settlement.

Note: A settlement can only be performed once in a 24 hour period. You will receive a '(97) CANNOT SETTLE' response if you have attempted to settle more than once. You cannot settle between 9:30 p.m. and 11:00 p.m. (AEST).

If you require assistance, contact Customer Support on 1300 780 788 or email help@livepayments.com.