Surcharging with eCommerce

Modified on Tue, 12 Jul 2022 at 04:25 PM

You can easily setup surcharging for eCommerce by selecting Payment methods & Surcharging within the Settings page. Surcharging can be enabled by card type, with the option to set a custom surcharge rate for each card type.

Surcharging has three options:

  • None: surcharging is disabled for the selected payment method.
  • Full MSF: pass on the merchant service fee (MSF) to your customer*.
  • Custom: select a custom amount. For example, you may want to charge your customers a portion of your MSF, rather than the full amount. You can choose a custom amount from 0.01% up to the MSF.

View our guide on how to setup surcharging for your eCommerce facility, or contact our support team on 1300 780 788 or email

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