My Live Payments device connection drops out

Modified on Tue, 12 Jul 2022 at 04:12 PM

Press 'health' button to check the signal strength of your device.

If the signal is low please reboot your device by holding down the red 'X' to turn off and the green 'Arrow' to turn back on.

If the signal is high and you are still not receiving a stable connection, there could be an issue with your device's connection.

Please call us on 1300 780 788 or email us at

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