Updating bank account details

Updating bank account details

If you would like to update your bank account details, contact Customer Support on 1300 780 788 or email help@livepayments.com.

Customer Support will ask for supporting documents such as a copy of a bank statement clearly displaying your name, company name, BSB and account number.

    • Popular Articles

    • Tipping

      Tipping can be switched on or off by contacting customer support. Tip options of Round Up, two variable percentages (e.g., 5%,10%) and a custom amount are displayed on the Confirmation screen. Your customer selects a tip option and presses Add tip, ...

    • Get started with the PAX A920Pro

      Your PAX A920pro terminal is preconfigured to start accepting payments right away and will automatically connect to the Telstra 4G network, or you can connect with Wi-Fi. ‍ ‍Charge terminal Before proceeding with the setup, please connect your PAX ...

    • Introducing our Live Portal

      Introduction Welcome to our Live Portal! With our Live Portal, you have the power to effortlessly view, search, and download lists of transactions with just a few clicks. Say goodbye to cumbersome processes – now, accessing your transaction data is ...

    • How do I start an eCommerce business?

      The best way to start an eCommerce business is to plan it, resource it correctly, and make sure it’s search engine friendly before you go ‘live’. 1. Know your audience and product The first step when starting an eCommerce business is researching your ...

    • Get Started

      Your DX8000 terminal is preconfigured to start accepting payments right away and will automatically connect to the Telstra 4G network, or you can connect with WiFi. Charge terminal Before proceeding with the setup, please connect your DX8000 to ...

    • Related Articles

    • Locating Your WooCommerce Account/Email Address

      Introduction Live Payments has shared the SkyVerge plugin license with our customers, requiring their WooCommerce account/email address, separate from website administrator credentials. If you're having trouble finding your WooCommerce or WordPress ...

    • How to Create a WooCommerce Account

      Introduction To integrate the Cybersource payment gateway with your WooCommerce store, you need to have a WooCommerce account. This account is essential for accessing and managing the necessary plugins and settings that enable the Cybersource payment ...

    • Account security for eCommerce with Live Payments

      We partner with CyberSource, industry-leading fraud prevention software to ensure our payment gateway offers to streamline payment routing and acceptance processes. We have advanced systems that monitor each and every transaction being processed. ...

    • How do I cancel my account?

      If you no longer would like to accept eCommerce payments with us, please contact Customer Support on 1300 780 788 or email help@livepayments.com.

    • How do I process a refund for an eCommerce transaction?

      The Live Portal supports automatic refunds inside WooCommerce. Please refer to docs.woocommerce.com/document/woocommerce-refunds/ for details. The Reference ID of the refund transaction is also logged under 'Order Notes'. For accounting purposes, if ...