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• Popular Articles

• Tipping

  Tipping can be switched on or off by contacting customer support. Tip options of Round Up, two variable percentages (e.g., 5%,10%) and a custom amount are displayed on the Confirmation screen. Your customer selects a tip option and presses Add tip, ...

• Get started with the PAX A920Pro

  Your PAX A920pro terminal is preconfigured to start accepting payments right away and will automatically connect to the Telstra 4G network, or you can connect with Wi-Fi. ‍ ‍Charge terminal Before proceeding with the setup, please connect your PAX ...

• Introducing our Live Portal

  Introduction Welcome to our Live Portal! With our Live Portal, you have the power to effortlessly view, search, and download lists of transactions with just a few clicks. Say goodbye to cumbersome processes – now, accessing your transaction data is ...

• How do I start an eCommerce business?

  The best way to start an eCommerce business is to plan it, resource it correctly, and make sure it’s search engine friendly before you go ‘live’. 1. Know your audience and product The first step when starting an eCommerce business is researching your ...

• Get Started

  Your DX8000 terminal is preconfigured to start accepting payments right away and will automatically connect to the Telstra 4G network, or you can connect with WiFi. Charge terminal Before proceeding with the setup, please connect your DX8000 to ...

• Related Articles

• Updating bank account details

  If you would like to update your bank account details, contact Customer Support on 1300 780 788 or email help@livepayments.com. Customer Support will ask for supporting documents such as a copy of a bank statement clearly displaying your name, ...

• How to Create a WooCommerce Account

  Introduction To integrate the Cybersource payment gateway with your WooCommerce store, you need to have a WooCommerce account. This account is essential for accessing and managing the necessary plugins and settings that enable the Cybersource payment ...

• Locating Your WooCommerce Account/Email Address

  Introduction Live Payments has shared the SkyVerge plugin license with our customers, requiring their WooCommerce account/email address, separate from website administrator credentials. If you're having trouble finding your WooCommerce or WordPress ...

• Account security for eCommerce with Live Payments

  We partner with CyberSource, industry-leading fraud prevention software to ensure our payment gateway offers to streamline payment routing and acceptance processes. We have advanced systems that monitor each and every transaction being processed. ...

• Where can I view transaction reports?

  Businesses can access all transactions by logging into their Live Portal account. The Live Portal provides businesses with a comprehensive view of real-time transactions, payments and available integrations, allowing businesses to monitor business ...