1. Select Menu from the menu bar at the bottom of the terminal screen, and then select Function 2. Select Request Support. 3. Enter your query and press Submit. 4. A representative from our support team will be in contact.
Tipping can be switched on or off by contacting customer support. Tip options of Round Up, two variable percentages (e.g., 5%,10%) and a custom amount are displayed on the Confirmation screen. Your customer selects a tip option and presses Add tip, ...
Your PAX A920pro terminal is preconfigured to start accepting payments right away and will automatically connect to the Telstra 4G network, or you can connect with Wi-Fi. Charge terminal Before proceeding with the setup, please connect your PAX ...
Introduction Welcome to our Live Portal! With our Live Portal, you have the power to effortlessly view, search, and download lists of transactions with just a few clicks. Say goodbye to cumbersome processes – now, accessing your transaction data is ...
The best way to start an eCommerce business is to plan it, resource it correctly, and make sure it’s search engine friendly before you go ‘live’. 1. Know your audience and product The first step when starting an eCommerce business is researching your ...
Your DX8000 terminal is preconfigured to start accepting payments right away and will automatically connect to the Telstra 4G network, or you can connect with WiFi. Charge terminal Before proceeding with the setup, please connect your DX8000 to ...
Receipts via QR Code A receipt is available once the payment is completed, and a confirmation screen is shown (can be approved or declined). Once payment is complete, press the small QR code on the screen. This will generate a unique QR code for your ...
Tipping can be switched on or off by contacting customer support. Tip options of Round Up, two variable percentages (e.g., 5%,10%) and a custom amount are displayed on the Confirmation screen. Your customer selects a tip option and presses Add tip, ...
Enter the Sale amount (a decimal point is not required). Select Confirm. Ask the customer to tap their card or mobile device on the back of your phone. If prompted, ask the customer to enter in their PIN. If successful, you will see an Approved ...
If you forget your password, please check Initial Terminal Login section to confirm the default credentials are correct. If your still unable to login, please contact our support team on 1300 780 788 to help you reset your password.
If you or a customer has made a mistake with a transaction, you can immediately void it if applicable. You can also apply for a refund, although you will incur standard transaction fees.