Popular Articles
Tipping
Tipping can be switched on or off by contacting customer support. Tip options of Round Up, two variable percentages (e.g., 5%,10%) and a custom amount are displayed on the Confirmation screen. Your customer selects a tip option and presses Add tip, ...
Get started with the PAX A920Pro
Your PAX A920pro terminal is preconfigured to start accepting payments right away and will automatically connect to the Telstra 4G network, or you can connect with Wi-Fi. Charge terminal Before proceeding with the setup, please connect your PAX ...
How do I start an eCommerce business?
The best way to start an eCommerce business is to plan it, resource it correctly, and make sure it’s search engine friendly before you go ‘live’. 1. Know your audience and product The first step when starting an eCommerce business is researching your ...
Get Started
Your DX8000 terminal is preconfigured to start accepting payments right away and will automatically connect to the Telstra 4G network, or you can connect with WiFi. Charge terminal Before proceeding with the setup, please connect your DX8000 to ...
Taking a Payment
With your mobile terminal, the following payment types and methods are accepted: Contactless payments (Tap & Go), chip insert and swipe Visa, Mastercard, American Express, and eftpos Google Pay, Apple Pay and Samsung Pay To take a payment, you will ...
Related Articles
Completing a MOTO payment
Select ‘Menu’ Select ‘Functions’ Select ‘MOTO Purchase’ Enter the amount Ask the cardholder for their card details If successful, you will see an ‘Approved’ message and depending on your chosen receipt settings, the machine will print a receipt, or ...
Completing a Refund transaction
Select ‘Menu’ Select ‘Functions’ Select ‘Refund’ Enter your Merchant Passcode Enter the refund amount Ask the cardholder to tap/insert the card, select the account, and enter their PIN. If successful, you will see an ‘Approved’ message and depending ...
Completing a refund transaction on your PAX A920Pro
Refund will only be available on the terminal if the feature has been approved and enabled by Live Payments, if the feature is not enabled and you would like to request the feature, please contact Live Payments Help desk. From the Stand-alone ...
Process a Refund
Refunds (both full and partial) in LiveTap can only be processed via the original transaction. Standalone transactions are not available. From the History click on the transaction you wish to refund. Press Refund You can choose to process a full or ...
How do I fix a transaction mistake?
If you or a customer has made a mistake with a transaction, you can immediately void it if applicable. You can also apply for a refund, although you will incur standard transaction fees.